I purchased three one month passes, they didn’t let us use the last 25% of our paid hours unless we buy a sets of new passes. When I argued for it they became really rude and nasty, but since they did not give me any paper contract or receive for their service at the time of purchase, they could refuse to fulfill their oral contract.
Ask everything on paper, and contract whatever service you buy from them, and pay with credit card.
Buyer be aware!
I purchased three one month passes, they didn’t let us use the last 25% of our paid hours unless we buy a sets of new passes. When I argued for it they became really rude and nasty, but since they did not give me any paper contract or receive for their service at the time of purchase, they could refuse to fulfill their oral contract.
Ask everything on paper, and contract whatever service you buy from them, and pay with credit card.